Almost certainly, yes — and you're not unusual. Shadow AI means company data going into tools nobody approved, with no record of what was shared. The fix isn't a ban that gets ignored; it's a sanctioned path that's easier to follow than to work around.

With an AI readiness assessment and an acceptable use policy, before any tool gets deployed. We follow the NIST AI Risk Management Framework to take organizations from little or no governance to using AI securely, through a 90-day security-first plan.

Four things, consistently: data leaking into public tools, identity sprawl as staff sign up for services independently, compliance obligations quietly broken, and no audit trail when someone asks what happened. Each is manageable — but only before rollout, not after.

Yes. It's the document that makes everything else enforceable, and it's increasingly what regulators, insurers and enterprise clients ask to see. We write it with you so it reflects what your business actually does, rather than a template nobody follows.

Microsoft Copilot most often, along with Claude and other platforms, plus automation built around your existing systems. We're deliberately not tied to one vendor — the right tool depends on where your data already lives and what you're trying to accomplish.