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Helping a Glass Company Move Offices & Prepare for Future Growth
Case Study: Office Moves and Scaling Growth
Our client is a growing regional glass company that has established an excellent reputation throughout Massachusetts for both the quality of its products and the consistency of its service. For 100 years, they have been providing glass and glazing supplies to the contractors and distributors in the greater Boston area.
The Challenge
Facing the need to expand in support of its ongoing growth, the company needed to move into a larger office facility – transitioning from its headquarters in Dorchester, Massachusetts to the Stoughton/Avon area. Our job was to make the technology aspect of the move as smooth and seamless as possible for the firm’s nearly 70 employees.
Results
We worked with the client to assess their network and technology platform and advised their management team to move from a physical host server environment to a Cloud-based platform to improve their cybersecurity, file storage and backup. The company approved the project this and our network engineers descended on its office to sunset its proprietary servers and to move all of the data and information they held into the Cloud. We then visited the firm’s new offices to assess the layout and options for building out its new IT infrastructure. This included conducting a comprehensive site evaluation and review of the architectural and site plans to determine how we would establish internet connectivity and arrange the company’s computing equipment.
On the day of the transition from Dorchester to the new location in Stoughton/Avon, we were on site at both the old and new locations and managed the breakdown, transfer and set up of the firm’s technology resources.
Impact
We had the client up and running and back in business on the same day that its move took place. We also followed up with a post-move overview of what we learned and observed when we were making the move and provided the client with some additional recommendations for future technology enhancements that would support its ambitious growth goals.
Planning an office move? Here’s how the team at ACS can help:
- IT hardware documentation
- Coordination of the move
- Timely planning and consulting
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What Our Clients Are Saying
"ACS Services is an exceptionally well-managed Company. The technicians’ service and communication skills are outstanding. The knowledgeable team is ACS’ most valuable asset."
Austin Smith
Controller, Karas & Karas Glass
“We contacted ACS in the early fall and had a meeting within a couple of days to review our needs. Within a week I had a comprehensive proposal and we scheduled a follow-up to review the details and set in motion a plan to implement the onboarding. The monthly maintenance and Help Desk have been virtually invisible, which means it’s working very well!”
Joe Burkett
CFO, CAFCO
"ACS provides excellent customer service and is very responsive to our IT needs. We have worked with ACS for over 10 years and have always found them to be reasonable, responsible, and extremely knowledgeable with regard to new technology. They have guided us through multiple conversions and work tirelessly to resolve all of our IT needs.
What ACS does that really benefits my specific company is they monitor our network and anticipate and resolve problems before they interfere with our day to day operations. They also provide off-site back up storage which is invaluable to our business."
Debra J. Caswell
Office Manager, Lynch & Lynch Attorneys