Privacy Policy for ACS Services Inc.
Effective December 15, 2025
ACS Services Inc. ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when using our services or visiting our website.
1. Information we collect
We may collect personal information from you through various channels on our website, primarily when you fill out contact or inquiry forms. The types of information we may collect include:
- Contact Information: Name, company name, email address, and phone number.
- Professional Information: Your role or title within your organization and any information you provide about your business needs.
We also automatically collect non-personal information when you visit our website, such as your IP address, browser type, and a record of the pages you visit.
SMS Terms & Conditions
A-SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
B-Types of SMS Communications: If you have consented to receive text messages from ACS Services, Inc, you may receive messages related to our conversations.
C-Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/billing, etc..
D-Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
E-Opt-In Method: You may opt-in to receive SMS messages from ASC Services Inc. by completing a website form.
F-Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
G-Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://acs.com.
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
H-Standard Messaging Disclosures: Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy https://acs.com/privacy-policy/
2. How we use your information
The personal information we collect is used to fulfill our business and operational purposes, including:
- To Provide Services: Responding to your inquiries, providing service quotes, and delivering our managed IT services.
- Communication: Sending you information about our services, promotions, and updates.
- Internal Operations: Improving our website, services, and marketing efforts.
- Security: Detecting and preventing fraudulent activity and unauthorized access to our systems.
3. How we share your information
We do not sell your personal information. We may share your information with trusted third parties under specific circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as marketing platforms, data analytics, and website hosting. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such transfer and any subsequent changes to this policy.
- SMS Opt-in and Phone Numbers: Are collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
4. Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Your rights and choices
Depending on your location, you may have the right to access, correct, or delete your personal information. If you have any questions about this policy or wish to exercise your rights, please contact us using the information below.
6. Changes to this privacy policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact us
If you have any questions about this Privacy Policy, please contact us at:
ACS Services Inc.
info@acs.com | 508 238-6334
160 Manley Street, Brockton, MA 02301