We're IT for You!
Providing Managed IT and Cybersecurity Services to Businesses throughout Massachusetts
Build your Future with ACS
We prioritize attracting and retaining top-tier IT talent. Remarkably, 20% of our team has been with ACS for over 20 years, while another 35% have been here for more than a decade. To ensure we continue hiring individuals aligned with our values, we’ve expanded our recruitment efforts beyond New England, building a technical workforce across 16 states nationwide.
ACS is on a growth trajectory and we are always interested in connecting with intelligent, technical problem solvers.
250+
Satisfied Clients
15,000+
Users Served
95+
Five-Year Client Retention
Current Openings
Field Service Technician
As a Field Service Technician at ACS, you'll be out in the field providing hands-on tech support to clients across a range of IT environments. You'll act as both a first point of contact and an escalation resource, ensuring prompt, professional resolution of complex issues while maintaining high client satisfaction. The goal? Get problems solved quickly and keep clients happy.
Location: Brockton, MA HQ
Senior Client Success Manager
We're seeking an experienced strategist to own strategic client relationships and serve as a trusted advisor to C-suite executives. You'll transform client challenges into growth opportunities, lead high-stakes conversations, and directly influence enterprise-level retention and revenue growth.
You'll manage client relationships, lead Technology Business Reviews and roadmaps, drive expansion opportunities, and provide cross-functional leadership on complex accounts.
Location: Brockton, MA HQ
Dedicated IT Leaders
William Adams, Jr.
Principal and President
Maria C. Bassett
Finance Manager
Sean Corcoran
Director of Managed Services
Our History
1985
ACS Founded by Adams, Sr.
1999
First Managed IT Client
2003
Surpassed $1 Million in Revenue Growth
2006
Recognized by CRN Magazine Top 100 Fastest Growing Managed Service Provider
2007
Added to Inc. Magazine 5,000 List
2012
Launched Business Continuity and Disaster Recovery Service Offering
2014
Surpassed 10,000 Endpoint Users
2017
Bill Adams, Sr. Retires, Bill Adams, Jr. Assumes Leadership
2020
Surpass 12,000 Endpoint Users and Convert most clients to Remote Technology Use due to COVID-19 Pandemic
2021
Surpass 15,000 Endpoint Users
2026
Recognized as a Top Performing Managed Service Provider in the MSP 500 Rankings
Local Partnerships
What Our Clients Are Saying
"For over five years, ACS Services, Inc. has provided Healthcare Billing Specialists with outstanding service and support. Their knowledge of technology combined with the level of service we receive is incomparable. I completely rely on ACS for all of my IT needs, including hardware and software purchasing assistance, ongoing relevant IT advice, and complete remote/onsite support. Their proactive approach to monitoring and managing my systems provides me with a feeling of security on a daily basis. ACS is truly a valued business partner and I feel very fortunate to have them supporting my business."
Donna B. Levine
President, HBS
"ACS provides excellent customer service and is very responsive to our IT needs. We have worked with ACS for over 10 years and have always found them to be reasonable, responsible, and extremely knowledgeable with regard to new technology. They have guided us through multiple conversions and work tirelessly to resolve all of our IT needs.
What ACS does that really benefits my specific company is they monitor our network and anticipate and resolve problems before they interfere with our day to day operations. They also provide off-site back up storage which is invaluable to our business."
Debra J. Caswell
Office Manager, Lynch & Lynch Attorneys
IT Insights & More
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Identity Security: Why Identity Is the New Cybersecurity Perimeter
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MSSP vs. MSP: What’s the Difference?
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IT Support for Small Businesses in Massachusetts
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What is AI Business Email Compromise?
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Managing Mission-Critical Content in the Cloud: Collaboration, AI, & Security
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Cyber Insurance Requirements for Businesses
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Preconstruction Modernization: Project-Ready Technology
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Beyond MFA: Protecting Your Business from Modern Login Attacks
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ACS Named to 2026 MSP 501 List
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Why SMBs Need an AI Policy
