Managed-IT Services Deliver Reliability
Uncertainty is a business killer. To be successful, companies must plan expenses and know that vital IT systems will work. Taking a reactive approach to maintaining your internally housed or cloud-based IT infrastructure is simply too costly. Beyond the hard-dollar expenses you can incur, like unplanned repair costs, you also can suffer soft-dollar loses, too, from lost productivity and frustrated employees to dissatisfied customers. ACS’ managed-IT suite of services is smart, cost-effective alternative.
The Value of Managed-IT Services
- Better Financial Planning – With our managed-IT services, you know how much you are going to spend each month. No more gambling or guessing with your IT budget and productivity.
- Our Team Is Your Team 24/7 – When an issue arises, we are already on the job — taking care of routine maintenance and ensuring that your systems are operating properly.
- Your Systems Stay Optimized – Even when your systems are operational, they can still run slowly or inefficiently. We maximize the value of your IT investments by ensuring their consistent operation.
- Faster Problem Resolution – With our remote monitoring services, we see IT problems before you experience them, which minimizes downtime for your team.
Protect your Technology Investments
The average small business spends 6.4 percent of its annual revenue on technology. Interestingly, 80 percent of that cost is incurred after the initial hardware and software purchases are made. That means keeping your technology running well costs more than buying it! Your IT systems should be a catalyst for business growth, not a drag on your profitability. Our remote-monitoring tools, back-office services, and software options can provide you with cost- effective IT management that keeps you running and earning a return on your initial technology investments.
These services include:
Server Monitoring and Care
We utilize specialized software to track and analyze your network activity around the clock – 24 hours a day, 7 days a week. When a system or function fails, an alert is generated for our team to immediately investigate. Once the problem is identified, we work to remedy it — remotely at first, and with additional on-site resources as needed.
Desktop Monitoring and Care
Our preventive maintenance service for desktops consistently monitors and addresses common problems experienced by your users. Whether it is eradicating viruses, attacking spyware issues, or installing security patches, we handle it all while your employees remain productive.
Mobile Device Management
Incorporating your employees’ personally owned mobile devices into your IT architecture can bea cost effective and efficient way to optimize productivity. Our mobile device management (MDM)
solution is a fast and comprehensive way to get these devices configured – providing your team
with company connectivity while also ensuring that your data is secure on their smartphones and
tablets. Our MDM is built on a sophisticated cloud platform that integrates across mobile device
technologies, software applications and service providers.
Scheduled Network and Security Assessments
Maintaining your network’s health requires vigilance. ACS can monitor the status of your IT architecture and routinely generate detailed reports that can help you identify potential problems or challenges. We also offer recommendations on solutions, helping you make informed decisions about issues that require either immediate or longer-term attention